Privacy Policy

PRIVACY POLICY

Responsible for personal data: IFLEXO VISIÓN GRÁFICA SAS with NIT 900.569.733-8 with address at Carrera 29 A # 4 A 07, hereinafter THE MANAGER OF THE WEBSITE, and whose contact email is comercial@i-flexo.com.

Data requested on the website and purpose of the treatment.

Name, surname and email in the contact forms: to make any direct contact with THE MANAGER OF THE WEBSITE, either to raise questions, comments, suggestions, request a service or product, or any other information. Failure to provide the minimum necessary personal data will make it impossible for THE WEBSITE MANAGER to respond to the request.

Name and email: to be able to make comments on the website blog.

Name, surname, address, telephone, email, tax identification number: This information will be requested at the time of payment of the service, in order to process everything related to the client.

Name, telephone and email for newsletter: With the express and voluntary consent of the owner of the data, the minimum information necessary to send an automated commercial newsletter will be requested on the website, where it will be informed about advertising, promotions and other information about the services and / or products offered by EL WEBSITE MANAGER

Email: The email will be requested to access the client area, according to the data provided when creating the account.

If the user is under 18 years of age, they must have the authorization of their parents or legal guardians to deliver their personal data. THE MANAGER OF THE WEBSITE has no way of effectively verifying the age of the users, so it is exempt from any responsibility, if the user does not comply with what is indicated here.

THE WEBSITE MANAGER will at all times ensure that the use given to the website, the contents, and the processing of the user's personal data are carried out in the most correct way. For this, the user can always exercise their rights of access, rectification, cancellation, portability, forgetfulness or opposition, all in faithful compliance with the guidelines of the laws that govern the matter, by writing to the email comercial@i-flexo.com.

At no time will THE WEBSITE MANAGER share the data it possesses with third parties. In the event of doing so to comply with the services contracted by a participant, send the newsletter, comply with legal requirements or for the administration of the website, the due confidentiality agreements will be provided between the parties.

The links to third parties that can be found on the website have privacy policies outside THE MANAGER OF THE WEBSITE. Access to these sites should be the responsibility of the user, being their responsibility to know them and their decision to accept them or not.

FORMS

The website has 4 types of forms:

Contact: the user, client or participant may find forms that will facilitate communication with THE MANAGER OF THE WEBSITE, to raise doubts, comments, request a quote, reserve any of the services offered on the website or demand any right they may have. Failure to provide the minimum necessary personal data will make it impossible for THE WEBSITE MANAGER to respond to the request. This treatment will be considered legitimate as it is part of a pre-contractual diligence. The website and email server of THE WEBSITE MANAGER will be in charge of the treatment.

Advertising: Users, buyers or participants will be asked for their express and voluntary consent to deliver to THE MANAGER OF THE WEBSITE, the minimum data necessary to send advertising and commercial information related to the services and / or products offered by THE MANAGER OF THE WEBSITE, to that is added to an automated email marketing file managed by the person in charge of the treatment indicated below. The processing of personal data found in this section has been done with the consent of the owner of the data.

For comments on the blog: In order to avoid spam, inappropriate messages, and follow up correctly, the user will be asked for their name, email and website to identify them in the comments they wish to make on blog entries. This data will be visible to other users of the website. If you do not want the data to be visible by other people, you must contact THE WEBSITE MANAGER at the email comercial@i-flexo.com.

The website server will be in charge of the treatment and that will be carried out with the consent of the owner of the data.

To process the service request: Users, clients or participants will be asked for their data so that THE WEBSITE MANAGER can process the services requested by the client. Legitimate processing of personal data due to the contractual relationship that exists with the client or participant. The data will be stored on the website's server.

TREATMENT MANAGERS

THE MANAGER OF THE WEBSITE needs the support of third parties to adequately offer its services and products, with which it enters into the due confidentiality agreements and verifies compliance with the regulations on the protection of personal data.

The data provided to these third parties may not be used for other purposes not authorized by the owner of the data.

In compliance with the principles of information and transparency, it is made known that these third parties are:

Mailchimp: used to automate the commercial information bulletins and send to the email of the owner of the data, advertising of the products and / or services offered on the website. Service provided by The Rocket Science Group LLC, located in the United States of America. It has a security agreement called the Privacy Shield, in accordance with the requirements of the European Data Protection Committee, which can be consulted here https://www.privacyshield.gov/participant?id=a2zt0000000TO6hAAG&status=Active. For more information about your privacy policy you can enter https://mailchimp.com/legal/privacy/

Active campaign: Used for email marketing and customer management. This service will be provided by the company ActiveCampaign, LLC, whose office is located in the city of Chicago, USA. They have signed the Privacy Shield, which can be verified at this link https://www.privacyshield.gov/participant?id=a2zt0000000GnH6AAK&status=Active. You can see more information about privacy policy here at https://www.activecampaign.com/privacy-policy/

Lead Pages: Tool used to create websites, landing pages, and pop-ups, among others. This service is provided by the company Avenue 81, Inc., which is located at 107 Cheapside, London and can be contacted through the mail electroniclegal@ave81.com.Your privacy policy can be seen in the link https://www.leadpages.net/privacy

Siteground: It provides the web hosting service through the company SiteGround Spain SL. Its European headquarters is located in Spain, C / Serrano 1, º 28001 Madrid and its privacy policy can be seen at https://www.siteground.com/privacy.htm

Facebook Pixel: Analysis tool for advertising, used to know the actions of the owners of the data on this website. This service is provided by Facebook, Inc., which is located at 1601 Willow Road Menlo Park, CA 94025, United States of America. In case of being outside the United States of America or Canada, the data control entity responsible for the information is Facebook Ireland Ltd., which is located at 4 Grand Canal Square Grand Canal Harbor, Dublin 2, Ireland. It is certified under the European Union and US Privacy Shield framework and the Swiss and US Privacy Shield framework, as evidenced in https://www.privacyshield.gov/participant?id=a2zt0000000GnywAAC&status=Active. For more information about the privacy policy, go to https://www.facebook.com/privacy/explanation

Google Analytics: Web analysis service, to view the statistics of the use of the website, This service is run by the company Google LLC, located in Mountain View, California, United States of America, has a subscription to the Privacy Shield between the EU -USA. that can be consulted in https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active. If you wish to obtain more information about its privacy policy, you can consult: https://policies.google.com/privacy

Evernote: tool to better manage the services offered. Service offered by Evernote Corporation, located in the United States of America, who has signed the privacy shield as can be seen in https://www.privacyshield.gov/participant?id=a2zt0000000PCFCAA4&status=Active, an agreement signed between UE –ES approved by the European Data Protection Committee. For more information about its privacy policy visit https://evernote.com/intl/es/privacy/policy

Pay U Latin America: Company used to manage payments on the website. It can be contacted via email protecciondedatos@payulatam.com and its privacy policy can be seen at https://legal.payulatam.com/ES/politica_de_privacidad.HTML

PayPal (Europe) S.à rl et Cie, SCA: company used to manage debit and credit card payments on the website. Located at 22-24 Boulevard Royal L-2449, Luxembourg. For more information you can visit https://www.paypal.com/es/webapps/mpp/ua/privacy-full?locale.x=es_ES

Mailtrack: It is a tool used to send emails and verify their reading by the recipient, the company THE MAIL TRACK COMPANY, SL, is located at calle Córcega, number 301, ático 2ª, 08008 –Barcelona (Spain) and can be contacted through from email hi@mailtrack.io. Its privacy policy can be seen in the link https://mailtrack.io/es/privacy-policy

WhatsApp: Tool used for communication with users, buyers, clients and participants through the company WhatsApp Ireland Limited (for those located in Europe), you can contact them through the link https://www.whatsapp.com/contact/?subject=messenger and its privacy policy can be seen at https://www.whatsapp.com/legal?eea=1#privacy-policy

In extreme cases THE WEBSITE MANAGER may use applications or tools that have not been included or named in this list, the above being a better option that helps to carry out a certain task; If this happens, THE MANAGER OF THE WEBSITE will notify its users, clients or participants of this situation, as the case may be.

POLICIES RELATED TO THE NEWSLETTER

These policies will be understood at all times as a complementary part of the terms and conditions set out on the website, both being of equal application at the time of a dispute. The privacy and intellectual property policy applied will be the same as that set out in the terms and conditions of the website.

The “newsletter” will be understood as the digital newsletter that THE WEBSITE MANAGER carries out periodically and that it sends to its subscribers through an external email service provider, to which the user has voluntarily subscribed.

THE MANAGER OF THE WEBSITE is not obliged to send the newsletter in defined periods of time, so it is completely free to do so whenever it deems appropriate. The user may at any time exercise their rights of access, rectification, cancellation or opposition by following the instructions that you will find in the footer of the newsletter.

The user should not share their content with third parties, as this would violate the copyright of THE WEBSITE MANAGER. The only possible distribution channel is the one managed and / or authorized by THE WEBSITE MANAGER.

THE MANAGER OF THE WEBSITE will not be responsible for the content of third parties exposed in the newsletter, any controversy that arises must be dealt with directly with the person or company of which mention is made.

All the material that is exposed in the newsletter is protected by copyright in favor of THE MANAGER OF THE WEBSITE, and in the case of belonging to third parties, it will be understood that THE MANAGER OF THE WEBSITE has the due authorization to use it as it has been agreed with the author.

TREATMENT DURATION

In the case of personal data provided for billing and purchasing products or services, they will be kept for the legally applicable time by the platform that performs the billing.

In the case of personal data supplied for electronic commercial newsletters and comments on the blog, it will be for the time that the owner of the data wishes to remain on the subscription list, so they can unsubscribe at any time they wish. , automatically as indicated in each newsletter, or by writing to the email comercial@i-flexo.com.